Book Venice Boat Tours

L.C.

Aug 2025Verified booking

4/5

Reasonably easy to find but a bit cumbersome to get tickets first, wait with a group in the heat and then in tow to the gondola. Probably can't be helped but you wonder all the time if everything is going to work out haha. Gondola itself was fun to experience, I would recommend taking the version over the main canal though. Then you see more.

View original review in Dutch

Myra

Aug 2025Verified booking

5/5

Our ride was amazing and the guy who assisted us was very nice.. An experience and a knowledgable treat! I would recommend it to everyone.

Julia

Aug 2025Verified booking

5/5

Great experience, so glad we did it. Lots of information provided about gondolas and gondoliers. A very smooth experience from start to finish, we loved it. Our guide and gondolier were brilliant!

Hannah

Aug 2025Verified booking

5/5

It was a very pleasant experience! Really easy to book and it was also easy to exchange ticket from the online ticket to a paper one at the ticket station! I would really recommend!

Razvan

Aug 2025Verified booking

4/5

It was a nice experience for a first time. The downside is the waiting time and praying for decent people to share the gondola with.

Uno

Aug 2025Verified booking

5/5

The ticketing service works a charm. Good value for the money and interesting trips, tours in Venice. Well done to the guides, take time to listen and answer questions even when we had terrible weather..rain, rain.

Jacqueline

Jul 2025Verified booking

5/5

Very good experience from the moment we were welcomed until the end of the tour. Everything very organized and with a very attentive staff.

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Louis

Jun 2025Verified booking

5/5

Easy to make a reservation on line. Detailed directions on where to meet, to include pictures of the exact location. Great experience.

Konstantin

Jun 2025Verified booking

3/5

We didn't have an audio tour. The on-site organization was not up to scratch (we changed the boarding location twice).

View original review in French

Emma

Jun 2025Verified booking

3/5

The description said that the experience would last 50 minutes but it lasted maybe 20 max. The line to get on the gondola was very long and so we didn't actually get on one until 2:25 (was supposed to be 2) and then it was done by 2:45. It's fine if it's only 20 minutes, but then you should advertise it as such

Gonzalo

Aug 2025Verified booking

5/5

Excellent thanks for the ride

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A.D.csorba

Aug 2025Verified booking

5/5

Very friendly people. Gondola ride had to be rescheduled due to the weather. This went also very friendly

View original review in Dutch

Ana

Aug 2025Verified booking

4/5

Good introduction by the guides.

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Chiara

Jul 2025Verified booking

5/5

This experience was wonderful, beyond my expectations

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Margaret

Jul 2025Verified booking

4/5

Cool one time experience. Felt very touristy.

Ana

Jul 2025Verified booking

5/5

The hospitality of the gondoliers and their interest in offering us an excellent gondola ride.

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OUMAIMA

Jun 2025Verified booking

5/5

Topissime, especially with the guide who was very human, smiling, just adorable 🥰

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Benjamin

Jun 2025Verified booking

5/5

The guide was kind, attentive, and joyful.

Jean

Jun 2025Verified booking

5/5

Magnificent ride through the canals. Godoluer pilots by the millimeter and whistles beautifully.

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Julien

Aug 2025Verified booking

4/5

Very friendly gondolier and 30-minute tour not bad at all. It's a pity that the price on the spot was 90 euros against 149 with the reservation...

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Andrew

Aug 2025Verified booking

3/5

The gondola was pretty and we enjoyed seeing Venice from its perspective. The guide was a good whistler.

Babur

Jun 2025Verified booking

4/5

Ride was good but not 50 minutes as advertised. Max about 30 minutes.

Elisabeth

Aug 2025Verified booking

2/5

Unfortunately, the ride was only 19 minutes long instead of 30. A new gondolier was being trained on our trip. This meant that the two gondoliers spent the whole ride talking about riding techniques and the one being trained received loud instructions. Twice the gondola tilted very critically to the right, which was followed by loud instructions. Unfortunately, the reception at the boarding point could not be described as polite either. The price-performance ratio was therefore not in line with the offers of other gondoliers.

View original review in German

Schaeffer

Aug 2025Verified booking

2/5

Two addresses for the departure point. The gondolier sent me to campo stefano even though my ticket indicated sangiglio... after several quick trips back and forth, they finally agreed to provide the service.

View original review in French

Pia

Aug 2025Verified booking

2/5

Ride took only 20 minutes instead of the 30 minutes specified and with this booking was completely overpriced compared to local fares, with no added value.

View original review in German

Lecomte

Jul 2025Verified booking

2/5

The gondola ride remains a unique memory But unfriendly gondolier: not a single word. Not even a hello on arrival. A route along the canals that wasn't very interesting and in a queue (whereas we've seen other, more isolated gondolas on other canals in the city). In short, if I had to do it again, I'd opt for a more decentralized start.

View original review in French

Claudia

Jul 2025Verified booking

2/5

The ride was very short and we just went round in circles. We hardly saw anything and we had to make sure that the gondolier kept going. He seemed very listless. It wasn't worth the money at all. Not even €90, which we would have paid on the spot.

View original review in German

Sven

Jun 2025Verified booking

2/5

Ride was much cheaper directly at the venue. We had to climb over two other gondolas with a 3 year old on our arm while the direct dock was empty. Next time directly booking at the gondola to look for a good driver.

Nicolas

Jun 2025Verified booking

2/5

We were disappointed by the gondola tour, apart from the fact that we only spent 20 minutes on the water, the tour was very short and the gondolier did the bare minimum. Although I'd recommend doing it, as it's something to be done under different conditions. Too bad for a ticket bought at full price without negotiation for 50 minutes ....

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Lorenz

Jul 2025Verified booking

2/5

Very short drive for so much money. Only one lap around a block, would have liked to see more of the city.

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Kevin

Jul 2025Verified booking

2/5

Gondola was not nicely decorated and rather plain. We would have liked a nicer gondola.

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Maria

Jun 2025Verified booking

2/5

The gondoliero was not pleasant at all

Hans

Jun 2025Verified booking

2/5

The gondola ride lasted just 20 minutes.

View original review in German

Salmon

Aug 2025Verified booking

1/5

They weren't very helpfull when they shaw we had "vouchers". They wanted to be payed in cash. We also got trainee gondoliers and they kept on bumping into everything. Really nothing good to report!

Sabine

Aug 2025Verified booking

1/5

Complaint Regarding Gondola Ride – Booking No. – Request for Refund or Appropriate Resolution Dear Sir or Madam, On 2025-08-07, we booked a gondola ride in Venice through your agency (Booking No. [26537271 ], boarding point S. Maria del Giglio, Calle Gritti). We were a family of four looking forward to an authentic, traditional experience. Unfortunately, the ride did not meet the expectations set by your booking description. The gondolier spent the entire ride loudly engaging in private phone conversations. He showed no interest in the guests or the ride itself, provided no commentary, and failed to create any atmosphere. In addition, the chosen route went almost entirely through unremarkable side canals with no notable sights. Given the high price of the service, this was extremely disappointing. We consider this behavior disrespectful to paying guests and to the tradition of gondola rides. The service provided did not match the quality or value advertised by your agency. Therefore, I am requesting a full refund of the amount paid or an appropriate alternative resolution that reflects the poor service received. Please inform me within 14 days how you intend to proceed in this matter. Kind regards, Sabine Lorenz-Verseck

Tamas

Jun 2025Verified booking

5/5

We were the most lucky person's because we were on the gondola with the musicians. It was an amazing experience. I'm sure the other people on the gondola infront and back of us had a great experience too, but it can't compare to our experience. The virtual reality headset was a great start into the tour and the guided tour to the boat was a great use of our time. I was not expecting this great service, I thought we will get a mediocre serenad and that's it. I was wrong. It fealt like a human and not a tourist who's money can be milked. Huge thanks to the team. Maybe one point for change: it was confusing where the meeting point will be. I booked on the Headout map and first we went to the Calle larga de l'Ascension instead of St.Mark’s Square. Thanks to the whole team, it was great!

Janmae

Jul 2025Verified booking

2/5

The gondola ride was 15 minutes and it just took a lap around a single canal, not around multiple canals. I t was advertised as 50 minutes

Hugo

Jun 2025Verified booking

2/5

The meeting point wasn't even the one on the ticket. Then we spent a lot of time waiting for someone, which was very unpleasant Apart from that, the tour only lasted 30 minutes, not 50.

View original review in Portuguese

Amani

Jun 2025Verified booking

1/5

Stupid tour, makes no sense to spend this much for this crappy experience.

Irene

Apr 2025Verified booking

2/5

I wanted a gondola ride for my group of 4 with serenade in our gondola and wrote several times to Headout to make sure of it. This experience is with groups of 5 people per gondola and group of several gondolas. The singer rides in the center gondola with the lucky people who get to ride with him. In our case our gondolier put us last in the group and you could hardly hear him. I also took a ride on the Grand Canal which is not like that, they cross it to the other side to join all the gondolas and face each other to enter the 1st alley and do not do a tour or explanation of the buildings of the Grand Canal. It also includes a virtual 3D experience of old Venice in English and a small explanation also in English from your guide until you reach the gondola and although all the guides speak Spanish and half of the group we were Spanish speakers did not feel like speaking in both languages. I do not recommend it at all. A gondola there costs 90€ per group of 5 people.

View original review in Spanish

Nicole

May 2025Verified booking

1/5

This is a really rubbish attempt at what could be a brilliant experience in Venice. You CANNOT hear the music. The goldalas make a long train behind and if you're near the back? Tough luck. Any whispers you might of heard can't be because the drivers are shouting to each other. Not romantic, not a serenade and just a money grabbing organisation. The experience was over in 15 minutes and was both underwhelming and unpleasent.

Claudia

Sep 2024Verified booking

5/5

The Gondolas where beautiful. The gondola guys where amazing , fun , and handsome. The music and the singer was just mesmerizing. It was the perfect Venice experience, and the Best thing we did at Venice you guys made our trip to Venice the focus of our experience. Thank you.

Vito

Sep 2024Verified booking

5/5

Fantastic experience , fantastic staff , friendly and helpful romantic and refined music , elegant to be able to surprise your woman , price . if you book online you find very affordable prices ☺️ thanks again to all the staf .

View original review in Italian

Irma

Sep 2024Verified booking

5/5

Very complimentary and the experience for me and my husband was wonderful we loved it very much it was private and the serenade .. we really lived it was the package I booked. I was a little afraid because of the bad comments I had read but I think that everyone lives their experience differently....

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Maria

Oct 2024Verified booking

5/5

Highly recommended. The whole ride was very pleasant.

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Edward

Nov 2024Verified booking

5/5

Musians were outstanding. Great experience

Phillip

Oct 2024Verified booking

5/5

Singer was great. Ride smooth. Your team helped me get out of Gondola. I use a cane. Really appreciate that

Claudia

Oct 2024Verified booking

2/5

Unfortunately, the gondoliers were quite unfriendly. For the price of €150, we thought we had booked a gondola with a singer. However, it is a group of gondolas and there is a singer on one of the gondolas. It is mass processing. At the end, a gondolier got cheeky because my husband wasn't quick enough with the tip. Then there was nothing. Tip: better during the day and without a singer - book directly on site! It's much cheaper and certainly no worse!

View original review in German

Jonathan

Sep 2024Verified booking

2/5

It was a fun experience and we got to hear the singer even though we were in the first boat. The duration wasn't even close to 30 minutes though. Our time was 6:30 and we spent 5-10 waiting on the main canal for all the other boats and then the actual ride was maybe 10 minutes long. We did one route thru a small canal and came back to the dock at 6:45. All that for 105 euros.... Wouldn't recommend and wouldn't repeat

Michael

Oct 2024Verified booking

1/5

There was nothing to love about the experience. When we arrived at the meeting point there was someone who told us the 6:30 pm ride was cancelled because of rainy weather. I called the local tour partner number to tell them and ask for a refund and their office was closed. I also tried to call the toll free number at head out and the call was answered by what sounded like a fax machine. Please refund my cancellation amount to my American Express card ending with 11002. We had to leave Venice this morning to return to America.

Virginia

Oct 2024Verified booking

1/5

I expected a gondola ride into the sunset, as this was a sunset ride. Instead, the sunset was behind us most of the time. The gondolas grouped up with others to listen to a women singing with a guitar accompaniment. There was no singer on our gondola. This ride took around 20 to 25 minuets, not even a half an hour. Once the woman stopped singing, we were taken back to land. We didn't even go anywhere. Total Rip-Off!

Martin

Jan 2025Verified booking

3/5

The guide was dificult to keep up with and quite difficult to understand. The guide had no interest in assisting us with the next part of our booking - the Gondola ride. THe booking dstated that we had a 2.5 hour experience. It actually turned out to be about one hour in the Basicila follwed by a 3.5 hour gap before a 20 minute gondola ride. Nowhere were we informed that this gap existed - I had to ring hte service number to speak to a representative who informed me tha thte gondola ride was taking place miud afternoon. This required us to rearrange our plans for our group of 10 people for hte remainder of the day.

irish

Jul 2024Verified booking

3/5

our guide speaks English but it was so hard for our party of 7 to understand him, he speaks so fast and his accent is strong, we were not able to ubderstand most if what he was saying. the head phones they provided are not the best either. for the price we paid, would be nice if we get our money's worth but did not.

Adrian

May 2024Verified booking

3/5

I had to call customer service because it was not clear the meeting point and the area was overcrowded, with the guide Bianca everything was great and the lady was charming and very well explained. The gondola ride we had to cancel it because of the inclement weather and the storm.

View original review in Spanish

Diogo

Aug 2023Verified booking

5/5

It was great! We managed to visit st marks. Then we went (on another booking) to the dodge palace and at 15:00 we did the gondola which was also great. Keep in mind, this does not have access to the The Pala d'Oro, you have to pay an extra 5 euros per person for that. Still got what I came for.

De

Aug 2023Verified booking

4/5

Pour la visite guidée de la cathédrale San Marco, la guide a rendu la visite très intéressante. C'était parfait. Pour le tour en gondole, c'est plutôt expédié et sans aucun commentaire, de tout façon, on fait le tour du pâté de maison et on attend parce que c'est embouteillé. Donc, c'est très cher pour ce que c'est. Dommage.

Jack

Dec 2018Verified booking

5/5

I’ve always wanted to see “the beating heart of Venice” AKA Mark’s Cathedral and when I saw these ticket prices, how could I resist

John

Dec 2018Verified booking

5/5

The Basilica di San Marco was everything I was hoping for, and then some! I have studied this basilica in utmost depth (or so I thought) because there were so many new facts I learnt

Audrey

Dec 2018Verified booking

5/5

I’ve always wanted to see Mark’s Basilica, and what a way to get there! I honestly felt transported during the Gondola ride

Ashley

Dec 2018Verified booking

3/5

The ride to the Basilica made me very uncomfortable: first off, motion sick and there was this really weird smell in the air

Jordon

Dec 2018Verified booking

5/5

Want a Venetian experience that is both relaxing and educating at the same time? You’ll literally find no other ticket that better matches these expectations, and personally, I couldn’t get enough of the Gondola ride

Jackson

Dec 2018Verified booking

5/5

I don’t always appreciate mashing up of services, but these two complement each other quite well. Besides, it’s a means of transport to get to the Mark’s Basilica as well (hehe) would highly recommend it

Sophie

Nov 2018Verified booking

5/5

You can see the Mozart House and the Peggy Guggenheim collection from the ride to the Basilica: three birds with one stone

Taylor

Oct 2018Verified booking

5/5

Can we take a minute to appreciate the Gondolier’s skills? Ours was so experienced and was quite skinny, even though he controlled the whole Gondola!

Straforini

Jun 2024Verified booking

5/5

All great to do again absolutely 👍😉🎉🎉

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Clari

May 2024Verified booking

5/5

It was great. The places are beautiful. The information on how to change the walcher was faulty and caused us difficulties.

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Stefan

Apr 2024Verified booking

5/5

Sehr gute Führung, viel erfahren sehr interessant

anthony

Mar 2024Verified booking

5/5

Great attraction well worth the money and the guide was excellent

Paul

Aug 2023Verified booking

5/5

The guide (Mirco) was great, and enhanced the whole experience of the visit.

Monica

Aug 2023Verified booking

5/5

Great experiences in Venice, with both the basilica and the gondola.

Gerd

Jul 2021Verified booking

4/5

Alles ok. Beim Treffpunkt müsste auch jemand da sein der Deutsch spricht. Nicht jeder kann Englisch

Jose

Jul 2025Verified booking

4/5

How well the guide has done with very pleasant explanations and you can tell she knows the city very well and a great gondola ride.

View original review in Spanish

Nadiia

Jul 2025Verified booking

4/5

It is a good tour, everything depends on your guide. You will not get tired, since the walking part is taking approximately 1 hour and 20 minutes. After the guided tour we had a gondola ride. This totally worth it to try. It can be better, than taking a separate gondola ride (from price perspective), because this tour might cost 45 euros, but the inly one gondola ride is 39 euro.

julen

Aug 2025Verified booking

5/5

Valentina was an amazing guide.

Melanie

Jun 2025Verified booking

5/5

A very informative tour away from the main attractions.

View original review in German

Yuliia

May 2025Verified booking

5/5

Amazing, we liked our captain and how highly experienced he was

Donna

May 2025Verified booking

3/5

The tour itself was great as was a the gondola ride! Both the guide and the gondolier were very pleasant. Our issue was with the male staff member at your meeting point. Admittedly, we were late for the tour as we had trouble navigating from our cruise ship to the meeting point. When I asked him where we could meet them, he very reluctantly gave me an address for my google maps and sent us on our way WITHOUT THE HEADSET. His complete attitude from the first moment was rude and condescending.

Julie

May 2025Verified booking

5/5

Marco, our waking tour guide was amazing. His dry wit made the tour super enjoyable. We also enjoyed the gondola ride, we had great weather for it!

Bruna

Apr 2025Verified booking

4/5

The walking tour was very interesting, but the gondola tour was terrible, the gondolier didn't even say hello during the ride.

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Anette

Mar 2025Verified booking

4/5

The city tour was excellent! Unfortunately the gondola ride was disappointing, the gondolier was very unfriendly and obviously didn't feel like it.

View original review in German

Andrew

Apr 2025Verified booking

4/5

Ticketing and walking tour was good. Gondola ride was so-so.

Maria

Apr 2025Verified booking

5/5

It was a great experience and very informativ

Nancy

May 2025Verified booking

1/5

The tour guide never showed up & we were very disappointed. We waited for over an hour & asked 10 different people if that was the correct location & we confirmed we were at the correct address & no guide showed. I would appreciate a refund since we were left abandoned waiting for someone to show up. Very unprofessional! We are very disappointed & I spent good money on a tour that didn't happen. Show

Sophia

Apr 2025Verified booking

1/5

The meeting point wasn't specific. The maps gave us two different locations, so we kept going back and forth trying to find the group. At one point, we were at the right spot 5 minutes before the tour started, but I guess the group left early. The tour guide should’ve had a flag or worn specific clothing. My friend and I are still waiting for a refund.

Gradimir

Jul 2025Verified booking

5/5

Great guides (Filipo and Felicia), very friendly and extremely knowledgeable. Timetable followed, guides looking after us on the hot day to have enough rest.

Alain

Jun 2025Verified booking

5/5

Very knowledgeable guide, jovial and experienced, magnificent historic site, full day, disappointed with the gondola tour, too many gondolas on the canal, extreme traffic and no narrative.

View original review in French

Lynne

May 2025Verified booking

5/5

We only had one day to see Venice This tour is the way to go! We got to visit the Murano Glass factory and the Dogi Palace was unbelievable Our tour guides gave us so much history of Venice it made our trip unforgettable. The gondola ride at the end was very nice even though u had to share the ride. Gondolier was also giving us history besides singing 😎 Thank you for the memories ❤️

IBRAHIM

May 2025Verified booking

4/5

The guide Philippe was good and funny. He kept us engaged with questions

GIUSEPPE

Apr 2025Verified booking

5/5

Well organized, well explained, very helpful

View original review in Italian

Monique

Dec 2024Verified booking

5/5

Phillipe and CC were amazing. They have so much knowledge and really knew how to make it interesting. Such an amazing tour , really captures all the great aspects of Venice. Loved the glass making factory and the demonstration was amazing. Highly recommend this tour. From start to finish.

CHAI

Sep 2024Verified booking

5/5

Everything was well timed and explained well by our guide. No complaints. Perfect. Don't hesitate to get this tour when in Venice!

George

Sep 2024Verified booking

5/5

Arianna was the BEST tour guide I have ever had. Thank you soo much for making Venice such an amazing experience for my wife and I - this was the highlight of our honeymoon.

Rolf

Nov 2024Verified booking

4/5

Everything was about as expected, so everything was ok

View original review in German